Ability to identify and deliver process improvements within the POS delivery process
Working effectively with a number of internal departments including but not limited to Operations, POS Vendors groups to resolve open product issues in an efficient and effective manner
Provide support in terms of research and problem solving to internal and external customers
Designing of test cases, plans and suites, as required
Execution of test cases, plans and suites, as required
Remain informed of relevant card scheme requirements
Preparation of QA evaluation reports and submission of the report to test schemes
Ensure all solutions are fully tested, certified and documented, in accordance with Elavon and scheme guidelines
Support solution during, certification and go-live stages
Conduct face-to –face meetings or conference calls with customers or colleagues during all phases of the project
Maintain correct and accurate records for audit purposes
Ensure that the solution is compliant with mandated security use policies and other published security policies, standards and best practice
Managing projects efficiently and within agreed timelines
Technical requirements:
2 years UAT/Testing/QA experience or similar
2 years payments industry experience
ISTQB Qualification or similar
Knowledge of modern test methodologies
Knowledge of payment protocols and scheme specific payment requirements extremely desirable
General requirements:
Strong technical and analytical skills – ability to understand the complete payment process flow and connecting system/application
Proven problem solving skills
Excellent English language skills, both verbal and written
Knowledge and skills in the use of technologies for detecting and tracking defects
Understanding and knowledge of quality assurance processes and methods used in software development
Ability to communicate complex messages, system solutions or issues using appropriate language, both written and oral.
Team Player; ability to work with users and management to analyze user requirements
Ability to set and work to fixed deadlines.
Flexible, self-reliant and self-organized. Ability to work independently and remote to others
Be able to work under pressure and react to ever-changing user requirements
Can travel both within and outside of Ireland as required
Understands the competitive landscape; has the ability to clearly articulate the differentiation and value proposition associated with Elavon’s capabilities versus its competitors