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JPMorgan Controls Business Manager – Associate United Kingdom, England, London 66111486
28.01.2025
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Job Responsibilities
- Provide responsive support for ad-hoc requests related to project delivery, presentation development, and business analysis.
- Support preparations for quarterly business reviews by organising complex information strategically, demonstrating strong design skills in Excel and PowerPoint.
- Track team performance and project delivery against OKRs aligned to business objectives.
- Communicate effectively with key business partners to understand projects and drive next steps.
- Coordinate team activities and prepare materials for town halls, employee recognition, and training sessions.
- Development of compelling and interesting training content on key controls topics for a variety of audiences including Senior Management, Controls Team and New Joiners.
- Partner with the wider control management organisation to cascade latest training, CORE requirements & updates.
- Collaborate with ICB Talent & Culture team to deliver the Risk and Controls Development Agenda and business training repository.
- Maintain internal resources and documentation on collaboration sites like SharePoint.
- Participate in initiatives to simplify, improve, and add value to business processes.
- Lean in to support on time-sensitive ad-hoc Control Management tasks.
- Contribute to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).
Required Qualifications, Capabilities and Skills
- Experience working in fast paced, dynamic team structures such as Business Management / COO role or equivalent.
- Proven ability to deliver high-quality presentations and reports with attention to detail.
- Strong communication, organisation, and project management skills.
- Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint).
- Self-motivated and able to work independently.
- Excellent written and oral communication skills.
- Strong time management and prioritisation skills.
- Comfortable working in an agile and evolving environment.
- Passion to grow as part of a team.
Preferred Qualifications, Capabilities and Skills
- Knowledge of Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager.
- Training and communications experience desirable.
- Experience using any of the following a plus: JIRA, Confluence, Alteryx or CORE.
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