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JPMorgan Controls Business Manager – Associate 
United Kingdom, England, London 
66111486

28.01.2025

Job Responsibilities

  • Provide responsive support for ad-hoc requests related to project delivery, presentation development, and business analysis.
  • Support preparations for quarterly business reviews by organising complex information strategically, demonstrating strong design skills in Excel and PowerPoint.
  • Track team performance and project delivery against OKRs aligned to business objectives.
  • Communicate effectively with key business partners to understand projects and drive next steps.
  • Coordinate team activities and prepare materials for town halls, employee recognition, and training sessions.
  • Development of compelling and interesting training content on key controls topics for a variety of audiences including Senior Management, Controls Team and New Joiners.
  • Partner with the wider control management organisation to cascade latest training, CORE requirements & updates.
  • Collaborate with ICB Talent & Culture team to deliver the Risk and Controls Development Agenda and business training repository.
  • Maintain internal resources and documentation on collaboration sites like SharePoint.
  • Participate in initiatives to simplify, improve, and add value to business processes.
  • Lean in to support on time-sensitive ad-hoc Control Management tasks.
  • Contribute to cross-departmental initiatives (e.g. awareness programs, risk expos, trainings, etc.).

Required Qualifications, Capabilities and Skills

  • Experience working in fast paced, dynamic team structures such as Business Management / COO role or equivalent.
  • Proven ability to deliver high-quality presentations and reports with attention to detail.
  • Strong communication, organisation, and project management skills.
  • Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint).
  • Self-motivated and able to work independently.
  • Excellent written and oral communication skills.
  • Strong time management and prioritisation skills.
  • Comfortable working in an agile and evolving environment.
  • Passion to grow as part of a team.

Preferred Qualifications, Capabilities and Skills

  • Knowledge of Operational Risk Management gained through working within Product, Controls, Compliance or Audit within a large financial institution, regulator, consulting firm and/or retail investments manager.
  • Training and communications experience desirable.
  • Experience using any of the following a plus: JIRA, Confluence, Alteryx or CORE.