Citi Group Bankhall Charge 

China, Hong Kong 

660989879

Bank Hall In Chargebased in Hong Kong. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Assist Branch Manager in developing, driving and implementing customer centric initiatives; handle customer issues and provide recommendations for improvement

• Acquire New-To-Bank customers and generate referrals through execution of sales activities (via calls, walk-ins, and visits)

• Monitor market and customers, assist in product launches and development / implementation of marketing programs, and build working relationships within the community to advance the strategic vision of Citi and create opportunities for growth

• Provide back-up support to branch staff to maintain smooth operations within the branch

• Assist in managing branch credit management and delinquency control; perform credit evaluation and loan approval on all unsecured and secured lending product applications

• Develop, communicate and implement strategy to sustain current and generate new full investments and wealth management accounts

• Provide coaching, ensure team has necessary operational/technical skills, and guarantee team has knowledge to meet service standards and individual sales goals

• Conduct daily and weekly planning of sales activities, and ensure operational/compliance activities are completed

• Perform supervisory duties including performance evaluations, compensation, hiring, disciplinary and terminations

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor's Degree/University degree or equivalent experience

• 5-8 years of relevant experience required

• Previous experience in financial services and management preferred

• Demonstrated people management, communication and problem-solving skills

• Consistently demonstrates clear and concise written and verbal communication skills

• Consistently demonstrates analytic skills

Time Type:

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