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NICE Solution Engineer - CALA 
Brazil, São Paulo, São Paulo 
660792836

25.06.2024

How will you make an impact?

  • Deliver demonstrations that align the NICE portfolio with the customer’s business challenges
  • Identify all functional and technical challenges of assigned accounts
  • Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
  • Influence and educate clients that NICE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
  • Lead in all technical aspects of the sales process.
  • Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
  • Actively contribute to a team approach with account executives and overlay teams.
  • Able to promptly respond to functional and technical elements of RFIs/RFPs

Have you got what it takes?

  • 7+ years of experience supporting multiple software products (portfolio sales) and services into sophisticated accounts
  • 1+ years supporting Conversational AI and or Digital Transformation solutions into enterprise account
  • Exceptional presentation and demo capabilities
  • Experience customizing and building the storyboard for demos and POC
  • Demonstrated success in achieving strategic deal wins
  • Ability to manage multiple, complex sales opportunities simultaneously
  • Ability to communicate from C-level executives down to Agent/Front Line level employees
  • Fluent in English and Portuguese and/or Spanish

You will have an advantage if you also have:

  • Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
  • Experience/knowledge selling a full suite of SaaS products.
  • Certifications and knowledge of cloud technologies (AWS, Azure, Google)

Director of Presales
Individual Contributor