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Key Responsibilities:
Act as regional Business Partner/SPOC
own regional Hub function operations performance updates and action plans
Align GBS priorities, roadmap, projects and initiatives with Market / Region demand
Drive process improvement, standardization and operational excellence with regional scope for Hub operations function
lead in partnership with GPO implementation / deployment of projects and initiatives in a compliant manner (e.g. CFIN, T4M,…)
lead the testing and the bridge between processes and systems (e.g. CFIN, T4M,…)
drive FIT/GAP analysis on relevant E2Es that touch their area of expertise for the markets in scope of GBS, proposing process changes and /or system updates with the purpose of defining a standard and aligned process, facilitating S4 adoption and performance
lead troubleshooting processes’ defects in partnership with GPOs and Global Hub
monitor KPI / OKRs and act when needed
act as liaison between DE, GPO, Global Hub and others* to implement process improvements / changes
support Internal Controls’ implementation and monitoring
drive to KPI monitoring
drive audit requests with IC team
provide expertise and make suggestions to improve the quality of trainings or upskilling sessions.
Knowledge, Skills and Abilities:
Strong financial accumen
Handled a minimun team size of 25 FTE
Prior experience as SME for I2C - Cash Application
Solid experience with SAP and specific area’s tools
E2E process knowledge and respective interactions with other teams
Solid knowledge of continuous improvement tools
Experience in a Shared Service environment or similar
Ability to read, write and communicate in English in a business setting
Ability to pay close attention to detail and high degree of customer orientation
Solid interpersonal skills combined with a high degree of customer orientation; can navigate easily within complex organizations, connect with a variety functions, audiences, management styles, or cultures.
Strong problem solving and analytical skills
Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, look beyond the obvious
Requisite Education and Experience / Minimum Qualifications:
University degree in Commerce/Business Administration/Finance/ Controlling or similar.
12 plus years relevant work experience in the accounting / business area
Broad and deep theoretical understanding of job function
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