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JPMorgan Product General Manager - Lending 
United States, New York, New York 
660286877

11.06.2025

Job Responsibilities:

  • Set the short- and long-term strategies for the business, including new product launches and enhancements to existing products
  • Collaborate with Development Teams: Engage with development and design teams to set strategy, clarify requirements, provide feedback, and ensure that products meet the mark
  • Collaborate to deliver Product Roadmaps: Create and prioritize product roadmaps that outline the strategic direction, ensuring they are communicated and understood by all parties
  • Define features and structures for Business Banking lending products, such as interest rate structures and fees, in partnership with Finance and the GM of lending
  • Partner closely with finance to define the pricing strategy and testing plan
  • Provide strategic inputs into the pricing process. e.g. how should product pricing be presented to customers
  • Monitor business performance: Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product and returns
  • Manage relationships with partners to understand unique small business needs and propose bank and partner-initiated lending opportunities
  • Stay Informed on Industry Trends: Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation todrive increased value across small dollar lending within Chase
  • Demonstrate strong business leadership and focus to exceed expectations
  • Possess superior knowledge of small business lending and acquisition, including digital/mobile acumen and portfolio management initiatives

Required Qualifications, Capabilities, and Skills:

  • 10 minimum years of experience in Banking, Finance, or related field involving consumer or business lending
  • Deep experience in lending products; specific experience in small business lending is a plus
  • Extensive acquisition and portfolio management experience combined with partner/client relationship management and the ability to actively shape and manage a P&L
  • Demonstrated experience overseeing process execution and governance
  • Strong leadership, communication, and interpersonal skills with a track record of initiative, resourcefulness, flexibility, and creative problem-solving
  • Ability to develop and articulate well-thought-out business cases and their financial impacts
  • Demonstrates superior judgment to mitigate risk impacting the firm’s reputation
  • Proven track record managing in complex environments.

Preferred Qualifications, Capabilities, and Skills:

  • Experience in managing teams in a diverse cultural environment
  • Advanced data analytics and insights capabilities
  • Experience with innovative lending technologies
  • Strong network within the small business and financial industry
  • Advanced Degree preferred