Job Responsibilities:
- Set the short- and long-term strategies for the business, including new product launches and enhancements to existing products
- Collaborate with Development Teams: Engage with development and design teams to set strategy, clarify requirements, provide feedback, and ensure that products meet the mark
- Collaborate to deliver Product Roadmaps: Create and prioritize product roadmaps that outline the strategic direction, ensuring they are communicated and understood by all parties
- Define features and structures for Business Banking lending products, such as interest rate structures and fees, in partnership with Finance and the GM of lending
- Partner closely with finance to define the pricing strategy and testing plan
- Provide strategic inputs into the pricing process. e.g. how should product pricing be presented to customers
- Monitor business performance: Analyze product performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the product and returns
- Manage relationships with partners to understand unique small business needs and propose bank and partner-initiated lending opportunities
- Stay Informed on Industry Trends: Continuously research and stay informed about industry trends, competitor products, and emerging technologies to identify opportunities for innovation and differentiation todrive increased value across small dollar lending within Chase
- Demonstrate strong business leadership and focus to exceed expectations
- Possess superior knowledge of small business lending and acquisition, including digital/mobile acumen and portfolio management initiatives
Required Qualifications, Capabilities, and Skills:
- 10 minimum years of experience in Banking, Finance, or related field involving consumer or business lending
- Deep experience in lending products; specific experience in small business lending is a plus
- Extensive acquisition and portfolio management experience combined with partner/client relationship management and the ability to actively shape and manage a P&L
- Demonstrated experience overseeing process execution and governance
- Strong leadership, communication, and interpersonal skills with a track record of initiative, resourcefulness, flexibility, and creative problem-solving
- Ability to develop and articulate well-thought-out business cases and their financial impacts
- Demonstrates superior judgment to mitigate risk impacting the firm’s reputation
- Proven track record managing in complex environments.
Preferred Qualifications, Capabilities, and Skills:
- Experience in managing teams in a diverse cultural environment
- Advanced data analytics and insights capabilities
- Experience with innovative lending technologies
- Strong network within the small business and financial industry
- Advanced Degree preferred