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Cisco Supplier Quality Manager – Semiconductors Taiwan, Taipei, Taipei 658970571
23.06.2025
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Duties & Responsibilities
- Manager of team of Supplier Quality and Customer Quality engineers.
- Work with Wafer Foundry, OSATs and key suppliers on quality assurance activities and ensure adherence to all objectives for organization.
- Set quality priorities and follow up on improvement plans to monitor and achieve quality performance targets. Monitor quality performance metrics and report to management teams.
- Develop and implement quality assurance monitoring to ensure that products and services from suppliers meet relevant performance and quality standards according to Cisco procedures, best industry practices, and customer expectations.
- Analyze control plans and data, defect trends, defect modeling and lead continuous improvement programs with suppliers.
- Serve as primary escalation point for supplier related quality issues, hereunder driving actions plans for resolution.
- Support change management processes for supplier-initiated changes
- Master’s degree in technical fields such as Engineering or Quality Management.
- Minimum of 15 years of experience in Supplier Quality Management and manufacturing.
- At least 10 years of experience managing assembly and substrate suppliers
- Experience in raw material industry for laminates.
- Proficiency in risk management, FMEA, Failure Analysis, Packaging, Reliability, and 8D/CAPA methodology.
- Quality Auditing experience
- Experience with global quality management systems.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Participate cross-functionally to plan and formulate comprehensive business processes, supporting procedures and process improvements.
- Perform data mining and analysis to identify trends and metrics related to quality management processes. This includes utilizing tools such as Excel, Power BI, and databases.
- Support the creation and maintenance of company documentation, such as quality manuals, procedures, and work instructions.
- Conduct regular technical quality audits to ensure compliance with Cisco specs.
- Lead and support during external quality management systems audit.
- Develop and report on key product and service quality metrics to drive continuous improvement and customer satisfaction
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