Philips Clinical Support Engineer 

United States 

658628474

Clinical Support Engineer
Job Description

In this role, you will leverage your Nursing, Clinical Education/Training to provide telephone and remote clinical application support to internal and external customers for our Hospital Patient Monitoring team.

Your role:

• You are a part of a Remote Support Team reporting to the Senior Manager, Technical Support.
• You will be a part of a strong, cohesive Clinical Support Team and will interact with healthcare customers throughout the country.
• You will not only assist in resolving customer clinical inquiries and problems, but also participate in an on-call rotation afterhours support program - as part of a shared team effort.
• You will provide world class service to our North American Region customers from hospitals, Field Clinical Education and Remote Service Engineers.

the right fit if:

• A minimum of five (5) years of Clinical experience required, with ten (10+) years of Clinical experience and advanced knowledge of clinical applications within Patient Monitoring preferred
• Excellent customer service skills with ability to handle multiple simultaneous demands and prioritize work with minimal supervision.
• Bachelor of Science Degree or Nursing Degree, required. Must be registered and in good standing with appropriate credentialing body.
• Scheduled on-call availability will be required and you must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion .

The base pay range for this position is $35.34 to $60.58.At Philips,

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US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.