EY DET-TT-ISR-Citrix Lead 

India, Karnataka, Bengaluru 

656202291

Job Description:

The role of IT Infrastructure – EUC & Digital Workplace is a specialist role and involve the following roles and responsibilities:
• Perform architectural planning, design, and implementation for solutions on Azure Virtual Desktop, Citrix XenApp, and XenDesktop to cater to specific client needs in the EUC domain.
• Offer consultative and advisory services on EUC & Digital Workplace technologies and deployment architectures. This should encompass the entire process from understanding the client’s current infrastructure, identifying challenges, and providing suitable solutions.
• Conduct comprehensive assessment of the client's existing work environment including, but not limited to, Desktops, Virtual Workspace, Collaboration tools, Unified Communications, Microsoft technologies, Cloud-based workspace solutions, Workplace security, Application delivery, patch management, desktop management, Desktop as a Service etc., and suggest transformative opportunities for improved adoption of pertinent workplace platforms.
• Engage directly with the client to comprehend both explicit and implicit requirements. Translate these functional requirements into technical specifications.
• Leverage technologies, such as Ivanti UWM, AppSense, or Citrix WEM, to enhance the end-user experience and streamline EUC environment management.
• Implement appropriate App Layering techniques to optimize application delivery and management processes.
• Construct and maintain efficient PowerShell scripts to automate tasks and streamline processes related to EUC management and administration.
• Collaborate with cross-functional teams to assess business requirements and tailor solutions to meet these specifications.
• Demonstrate the ability to establish strategy for clients on matters such as EUC & Digital Workplace, Desktop Migration, VDI, Workplace Modernization, Deployments as a Service, Field support services, Mobility, and Workplace Transformations.
• Conduct an assessment and modernization of the existing Citrix infrastructure to improve efficiency and user satisfaction.
• Experience with Application Packaging and integration in an end-user computing environment.
• Ensure the implementation of sustainable and scalable solutions to facilitate smooth operations and future upgrades.
Desired Profile • A bachelor's degree in computer science, information systems, or a related field.
• At least 5+ years of experience in the end-user computing (EUC) domain with in-depth knowledge of technologies like Azure Virtual Desktop, Intune, Citrix XenApp, and XenDesktop, Ivanti UWM/Citrix WEM.
• Solid understanding of Active Directory, Domain Migration, Microsoft Technologies, and Cloud-based workspace solutions.
• Proven experience in architectural planning, design, and implementation of EUC solutions.
• Strong experience in utilizing Ivanti UWM, Appsense, or Citrix WEM to enhance user experience and streamline EUC environment management.
• Advanced PowerShell scripting skills, with a focus on automation and streamlining management tasks.
• Experience with Application Packaging in an EUC environment.
• Excellent consulting, advisory, and client interaction skills. Must be able to understand client requirements and translate them into effective technical solutions.
• Proficiency in app layering techniques for optimizing application delivery and management.
• Experience across a wide range of technologies including Desktop Migration, VDI, and AppSense.
• Strong communication skills, both verbal and written, along with the ability to effectively collaborate with cross-functional teams.
• Excellent problem-solving abilities and a visionary outlook to offer practical solutions for workplace modernization and digital transformations.
• Proven track record in designing and implementing strategy for EUC & Digital Workplace solutions, and As-a-Service deployments.
• Relevant certifications in Citrix, Microsoft, or other EUC technologies will be preferred.
5 to 6 years
B.Tech. / BS in Computer ScienceTechnical Skills & Certifications:• Relevant OEM Level Certifications from:
• VMware Horizon, VMware vSphere, VMware Workspace ONE, Citrix
• Citrix VDI & DaaS (Virtual Apps & Desktop), Citrix Hypervisor, Citrix App Delivery, Citrix Content Collaboration
• Microsoft – O365 Suite, Desktop OS Platforms (Windows 7, 8 and 10), Active Directory
• Public Cloud
o Azure – Azure Virtual Desktop, VMware Horizon on Azure, Citrix Virtual Apps and Desktops for Azure
o AWS – Amazon Workspaces, Amazon AppStream,
o GCP – Google Workspace

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