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Amazon Support Associate II Services 
India, Maharashtra, Pune 
655676004

04.09.2024
DESCRIPTION

Regular activities include:
Windows/Mac/Linux OS deploymentProviding remote tech supportUser hardware/software/peripheral supportLAN troubleshooting and supportHardware procurement and asset managementCreating and maintaining documentation

BASIC QUALIFICATIONS

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals


PREFERRED QUALIFICATIONS

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service