TheTransaction Processing Analystis an intermediate level role responsible for handling queries in relation to ACH (Automated Clearing House), cheques processing. The overall objective is to act as a subject matter expert with cheques processing, monitoring payments and handling clients' and other banks' queries.
Responsibilities:
- Processing and monitoring payments related to LCY (Local Currency) & FCY (Foreign Currency) cheques,ACH transactionsand other banking products
- Responding to queries related to the payments processing for the covered products and clients' investigations accurately
- Handling escalations and providing supervision to the team in relation to payments
- Escalation of system and processing issues to respective internal or external parties including follow-up until clarification
- Identifying and reporting potential issues, error root-cause results, suggesting and implementing resolution
- Participation in projects and system changes
- Readiness to work during public holidays, occasionally weekends for tests purpose
Qualifications:
- Bachelor’s/University degree or equivalent experience preferred
- Strong command of English in speech and writing
- Additionally good knowledge ofGerman (B2 or above)
- Knowledge of banking operations will be an advantage
- Strong investigative and analytical skills, thinking outside the box, a keen eye for detail
- Excellent communication and interpersonal skills
- Ability to work independently and within a team environment
- Perfect organizational skills, ability to solve problems, making accurate and quick decisions, multitasking
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:
- Private Medical Care Program
- Life Insurance Program
- Pension Plan contribution (PPE Program)
- Employee Assistance Program
- Paid Parental Leave Program (maternity and paternity leave)
- Sport Card
- Holidays Allowance
- Sport and team recreation activities
- Special offers and discounts for employees
- Access to an array of learning and development resources
- A discretional annual performance related bonus
- A chance to make a difference with various affinity networks and charity initiatives
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Operations - Transaction ServicesCash Management
Time Type:
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