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Citi Group Data/Information Analyst - C11 
India, Maharashtra, Pune 
654328927

25.06.2024

Responsibilities:

  • Develops, test, supports and executes fraud attack treatment process in collaboration with Operations, Policy and Analytics.
  • Supports business analysis and workflow requirements to increase efficiency and effectiveness
  • Works to ensure operational processes are integrated and effective across the organization by representing the team on business projects.
  • Works closely with partners across the utility to perform analysis on various business processes with a focus on operational efficiency and effectiveness.
  • Work to define and articulate analysis requirements.
  • Performs validation of reporting metrics and calculations to determine that business needs are being met and if updates/corrections are required.
  • Participate with cross-functional teams to create and implement new/updated Analysis.
  • Strong communication with stakeholders within supported business area(s).
  • Influences decision making by providing fact based advice and counsel.
  • Evaluates efficiency of existing information/reporting and suggests improvements.
  • Mentors lower level analysts.
  • Acts as liaison between business users and technologists.
  • Good understanding of both business requirements and technology with ability to explain business needs to technologist to guide projects to completion.
  • Designs/analyzes moderately complex reports to satisfy management requirements.
  • Influences decisions through advice, counsel and/or facilitating services to others in area of specialization.


Qualifications:

  • 5+ years relevant experience
  • Ability to think strategically and the ability to engage resources outside of their direct control to achieve objectives
  • SAS & SQL skills required
  • Knowledge of Citi Cards or Retail Fraud processes and terminology is preferred, but not required.
  • Strong, creative problem solving skills (analyze and troubleshoot reports/data to ensure accuracy).
  • Experience in Tableau and COGNOS reporting preferred but not required.
  • Strong organization and planning skills.
  • Strong interpersonal skills (interact with various levels within the organization).
  • Experience in translating business needs into actions and results.


Education:

  • Bachelors/University degree or equivalent experience
Decision ManagementData/Information Management


Time Type:

Full time

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