Wells Fargo Technology Change Management Senior Manager 

United States, North Carolina, Charlotte 

652927287

In this role, you will:

• Facilitate High Risk Change Advisory Board
• Experience in TCB Operations such as:
• CAB Facilitation
• Control Execution
• Community Support
• Knowledge Management
• Manage and develop teams of individual contributors and managers in roles with moderate complexity and risk in Technology Operations
• Manage the operational outcomes of key IT services delivered by network services and operations, database services, infrastructure services including server and storage services
• Engage and influence stakeholders, internal partners and peers
• Identify and recommend opportunities for technology operations process improvement and development
• Leverage metrics to support infrastructure associated with applications that are highly automated, and latency sensitive, client facing and internal applications consumed by the Business
• Drive key strategic initiatives associated with infrastructure availability
• Manage backups, recovery and ensure recovery includes periodic tests to ensure business continuity
• Work with IT risk management, compliance and all lines of defense, including Audit, to ensure platform risks are proactively managed
• Institute controls in partnership with Operation Risks to ensure risk management is sustainable
• Manage the costs, demand and resource capacity for the team resources, leveraging external resources as needed
• Determine appropriate strategy and actions of technology operations team to meet deliverable
• Interpret and develop policies and procedures
• Collaborate with and influence all levels of professionals, including more experienced managers
• Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology operations
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 6+ years of Technology Operations experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Management experience

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

Posting Locations:

• 300 S Brevard – Charlotte, North Carolina 28202
• 2600 S. Price Road – Chandler, Arizona 85286

25 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.