Bank Of America Delivery Lead - Technology ITIL Change Management 

United States, Texas, Plano 

185116585

Job Description:

• ITIL Change Management: 3-5 years of experience working in Change Management space
• Foundational knowledge of ITIL processes
• Leadership: Self-starter, self-directed and shows initiative
• Organized and detail oriented

• ITSM Remedy and/or ServiceNow experience
• Microsoft Excel & Power Point experience
• Demonstrated ability to reduce process complexities
• Data, load balancing, proxy, firewall, and/or core network services experience
• Working knowledge of JIRA/Confluence
• Experience working in an Agile environment

1st shift (United States of America)