Microsoft Digital Account Executive 

Taiwan, Taoyuan City 

652066011

The

Required Qualifications

• Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 3+ years sales and negotiation experience or related work experience OR 5+ years sales and negotiation experience
  • OR equivalent experience.
• 3+ years experience in managing large customer portfolios with proven quota ownership .
• Demonstrated understanding of partner ecosystems, with a proven ability to cultivate strategic relationships with business development and C-level executives.

Preferred Qualifications

• 8+ years of technology sales and negotiation experience with year-over-year growth.
• Strategic thinking & execution. Ability to develop sales and business strategy options, while also being able to successfully execute plans and build relationships.
• Proficient Communicator .Negotiation, organizational, presentation, financial acumen, written, and verbal communication skills.
• High Performer. Highly driven person who consistently exceeds goals and expectations and has the ability, characteristics, and determination to compete effectively against skilled and diverse competition.
• Collaborative. Work cohesively with members of the Microsoft sales & services team, Microsoft partners, engineering, and marketing to solve customer and partner issues, leverage practices, & deliver results.
• Growth Mindset. Ability to overcome and work around problems that are inevitable in rapidly growing businesses – positive approach to problem solving, learning, and development.
• Purposeful Planner & Executor – Delivers business impact with intentional planning, driving clarity to the team with consistent coaching rhythms, removing blockers and ensuring quarterly business budget goals are met.
• Disciplined Operator – Maintains excellence in pipeline management, forecasting and driving integrated territory and budget achievement planning.
• Complex sales training, extensive presentation skills, effective marketing tactics, negotiation, financial analysis.
• Knowledge and sales experience of cloud offerings and solutions is preferred.
• Knowledge and sales experience of line of Business applications, business process consulting or automation, CRM, Employee Performance Management (systems and processes).
• Knowledge of Healthcare ,Professional services industries and SC900, M365 900, AI 900 certification preferred.

Digital Account Management IC4 - The typical base pay range for this role across the U.S. is USD $40.96 - $80.96 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 8, 2025.

Customer Engagement

• Focuses on generating new pipeline by engaging with CXOs,information Technology Decision Maker (ITDM) and Business Development Manager (BDM)through territory planning, marketing signals and digital assets.
• Central point maintaining customer relationships and advocates for customers within the organization/Microsoft.
• Surfaces customer organization structure to identify decision makers leveraging partners and v-teams.
• Engages with C-Suite executives. Focuses on customer satisfaction metrics. Takes ownership for issues and reaches out to customers to reinforce engagement.
• Ensures continuity of customer accounts and monitors customer satisfaction metrics by proactively establishing conditions of satisfaction at outset of engagement and managing escalation process.

Account Management

• Thinks strategically about sales territory for accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.
• Helps existing/new customers to cloud solutions via a cohesive plan across adds, consumption, through upsell, co-sell motions, and renewal maximizing customer business outcomes and experience.
• Understands and accelerates customer’s AI and cloud strategy.
• Builds enough pipeline to have a growing and sustainable business every single quarter.

Partnering

• Builds partner relationships to drive scale and revenue.Coaches and influences partners to consider different solution needs.
• Coordinates resources across teams to execute territory plans with partners. Leads teams on territory management practices and techniques.
• Validates plans, drives accountability, and coaches teams to achieve or exceed plans. Drives strategic partner participation. Holds partners accountable to contribute to territory plan.

Maintain Product, Solution and Industry Proficiency -

• Proactively builds and maintains a knowledge of Microsoft's products, landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrates a understanding of the customers' business strategy and the direction of the industry.
• Orchestrates specialized resources to engage with customers to provide solutions-based and technology-based engagement to help customers address their challenges and opportunities.
• Leverages additional resources such as partners to engage with the customer to provide the right solution to the customer on their transformation journey.

• Embody our