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Key job responsibilities
The responsibilities include:
• 7x24 roster duty in data center operations
• Incident first responder and onsite hands on support
• Break-fix and troubleshooting according to process guideline
• Maintain proper media operations according to process guideline
• Capacity landing and decommissioning according to process guideline
• Site management and maintain tidiness in operation areas
• Innovate and contribute from day to day operation experiences to improve operation efficiency
- 1+ years of computer hardware troubleshooting and repair experience
- Knowledge of IT system hardware and network concepts
- Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines
- Understanding on incidents response and prioritization
- Good Attention to details
- Good written and verbal communication in English
- Experience in network cabling include optical
- 1+ years of data center experience
- Knowledge of cloud computing technologies
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- Knowledge on continuous process improvement
- Literacy in security and customer data protection
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