Red hat Billing Support 

United States, North Carolina, Raleigh 

64806094

Responsibilities:

• Validate and book complex Channel partner and Direct customer orders.

• Process credits and rebooks for Direct customer orders.

• Terminate subscription contracts.

• Submit Direct customer invoices via customer portals or email.

• Process complex internal and external customer inquiries.

• Participate in UAT testing for system implementations.

• Collaborate closely with Sales, Sales Ops, and other Accounting groups in the running of the daily

operations and ensuring compliance with policies and controls.

Required Skills:

• 2+ years of Order Management experience.

• Experience with an Enterprise Resource Planning (ERP) application.

• Ability to work in a fast-paced, challenging environment under deadline pressures.

• Excellent communication and interpersonal skills.

• Strong analytical and problem-solving skills.

• Ability to influence decisions and drive change.

Desirable Skills:

• Experience with Oracle R12 and Salesforce is a plus.

The salary range for this position is $23.35 - $36.18. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave