JPMorgan Legal Billing Support Analyst 

Poland, Masovian Voivodeship, Warsaw 

923409191

As a Legal Billing Support Analyst in the Legal Billing Support Payment Operations team, you will work for LBS team and the primary objectives are the accurate and prompt payment of legal invoices and providing issue resolution and process support to internal users (attorneys/paralegals/assistants) and external users (law firms/vendors).Your support will extend to the Europe, Middle East and Africa (EMEA), United States, Latin America (LATAM), Asia-Pacific (APAC), and North America (NAMER) based communities, and you will work towards streamlining and improving current processes for local professionals. You will also collaborate closely with internal teams such as Corporate Accounts Payable (CAP), Tax, and EMEA Investment Banking Client Billing, along with other Legal support teams to ensure prompt and accurate resolution.

Job responsibilities

• Monitors mailboxes and OCE (Outside Counsel Engagement) inquiry tool and responding to queries received from internal departments, external law; firms
• Coordinates VAT issues with the JPMC regions tax team and resolving issues where invoices are not fully processed by the system and require intervention
• Processes PDF/manual invoices received from law firm into Passport
• Provides proactively advice to external law firms on resolving billing issues
• Partners with LVM (Legal Vendor Maintenance) with vendor maintenance, new supplier set-ups and activations/deactivations of current suppliers
• Provides recommendations on system and process changes to improve invoice processing
• Creates metrics reporting and PowerPoint presentations
  

Required qualifications, capabilities, and skills

• Experience in Legal Accounting, Billing Operations, Corporate Accounts Payable and/or Accounts Receivable
• Knowledge of VAT rules within the supported regions
• Excellent organizational skills, attention to detail concentrating on accuracy and efficiency and proven ability to work independently and competently handle multiple responsibilities
• Good understanding of accounting concepts such as G/L accounts and Cost Centres
• Sound judgment and quick decision making skills
• Proven ability to work independently and competently handle multiple responsibilities, with a high degree of accuracy, in a high pressure environment

Preferred qualifications, capabilities, and skills

• Degree or significant previous equivalent work experience is preferred
• Excellent computer navigation skills, ability to maneuver through multiple systems, Passport for electronic billing systems or equivalent system in the industry and SAP
• Invoice processing, review, approval and quality assurance
• Clear communication skills, both written and verbal
• Ability to work in complex environments with a diverse range of stakeholders within JPMC Business Community and outside legal vendors and address inquiries through shared mailboxes