Partner with the best
As a Technical Writer II, you will be responsible for:
- Working cross-functionally to research, plan, write, and publish technical documentation
- Collaborating with technical and non-technical SMEs to develop, organize, and write manuals, specifications, and process documentation.
- Preparing source files for edit, SME review, and publication according to department procedures which includes Agile methodology.
- Gaining a deep understanding of products and services, and translating complex information into simple, polished, engaging content
- Developing content in alternative media forms for maximum usability, with a consistent voice across all documentation
- Working with development and support leads to determine the best solutions for data presentation and interaction.
- Developing, managing, and refining information architecture templates that align with organizational standards, ensuring seamless data migration and efficient updates.
- Acting as subject matter expert on department style and format
Do what you love
To be successful in this role you will:
- Have a Bachelor's Degree in Technical Writing, Computer Science, or another related field or its equivalent
- Have 3 to 5 years of experience as an effective technical writer
- Experience collaborating with engineers to enhance UX, refine content, and create visuals for technical support
- Have knowledge of HTML and CSS
- Possess excellent communication and writing skills in English.
- Experience in writing documentation and procedure manuals for various audiences
Working for you
At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:
- Your health
- Your finances
- Your family
- Your time at work
- Your time pursuing other endeavors
Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.