MSD Assistant / Service Coordinator M/F/D 

Belgium 

644428363

Job Description

Our company is made up of talented experts working in different fields, such as sales, marketing, market access, digital, commercial management, veterinary science… They all share the same passion to put our medicines, vaccines, services and solutions available to animals and the people who care for them.

Job description summary

As Service Coordinator, you provide administrative support to the Benelux Cluster by following administrative and accounting systems, procedures and policies in order to ensure effective and efficient operations.

You work in pool in order to share best practices and to ensure business continuity.

This list of responsibilities is not exhaustive, and you will be involved in other activities if there is a need or a willingness from you.

Your responsibilities:

• Provide the highest level of satisfaction by aiming to meet andexceedexpectation of the Benelux organization

• Respond to any complaints in a timely manner and in first instance striving to resolve any issues raised

• Contribute to the identification and implementation of more efficient operating practices and procedures and where applicable within the company

• Ensures that the administration of the Benelux organization is done in adherence to the companies policies and procedures

• Be the first check for MAH100/MAXX CRM

• Help and support for preparing and sending AHCP agreements

  > Financial support

• Ensure the follow-up of financial processes from order to payment

• Participate in budget meetings with Financial Planning

• Give input to the budget owners on budget status

• Create and manage vendors follow internal guidelines

• Working collaboratively with the other Team members

• Pro-actively ensure coordination between units in resolving day-to-day administrative and operational problems

• Day-to-day administrative support is provided in a timely manner (Requests from all BNL Cluster Colleagues)

• Maintain accurate and up to date contact details (Distribution list, Newcomers,, access, ...)

• Follow up and archiving of Analysis with guidance of our Technicals

• Organize travels within the organization

• Pro-actively prepare internal/external team meetings

• In case of audit, prepare all supporting documents and manage auditors requests

• Ensure effective document and record management in line with policies and procedures (Veeva Promomats archiving)

• Provide assistance to projects to meet objectives

• Disseminate information in a timely manner to all relevant parties

• Actively participate in projects as required by business need

• Be subject matter expert on assigned topic

Your profile:

• Secretarial degree or equivalent

• At least5years working experience in related field

• Trilingual: French, Dutch and English

• Excellent computers skills: Word, Excel, Poweroint

• Very good organizational and planning skills

• Problem solving and decision making

• Ability to work independently as well as within a team

• Focused on internal/external customer needs

• Good verbal and written communication skills

• Pro-active/flexible mind-set

Current Contingent Workers apply

*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.