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GE HealthCare Field Engineer - Orange County CA Area 
Remote, Remote 
643198355

30.03.2025
Key Roles and Experiences
  • Perform timely and accurate preventative maintenance of medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients

  • Perform troubleshooting, service repairs and installations of moderate complexity

  • Lead communications with customers and serve as escalation point for customer related concerns, including installations

  • Own customer issues from dispatch or identification of issue to resolution.

  • Proactively engage with other team members to ensure appropriate solution for the customer

  • Leads installations, validations, maintenance, and service repair needs on designated equipment.

  • Leverage customer knowledge and relationships to assist customers and service sales with contract and on demand revenue growth.

  • Maintain relationships with customers and ensure timely communication, resolution and proper follow up to drive customer satisfaction

  • Adhere to company policies, procedures and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing including metrics and ordering parts

  • Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently

  • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues

Required Qualifications:
  • Associate degree in related field or equivalent military education to an Associate’s degree and a minimum 4 years of experience servicing electronic and/or medical equipment; OR high school diploma/GED and a minimum 6 years servicing electronic and/or medical equipment

  • Must have and maintain a valid Driver’s License

  • Experience with Web applications as well as Microsoft suite of products

  • Ability to be available after hours and/or work a rotating on-call schedule including weekends

  • Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction

  • Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Special Physical Requirements:
  • Must be able to lift, carry, push, and pull up to 35 lbs. unassisted and frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit and stand for long periods of time.

  • Must also be able to reach at, above and below shoulder level, flex/extend neck and have good hand and finger dexterity.

  • Specific vision abilities required by this job may include color, close vision, distance vision, peripheral vision and depth perception.

Desired Qualifications:
  • Experience in a healthcare/clinical setting.

  • Experience interfacing with external customers.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.