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Philips Complaints Specialist Costa Rica 642673914
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You are responsible for
• Conducting returned product investigation in the Device Analysis Area
• Collaborating with other internal groups to respond to product inquiries and issues.
• Notifying management and other required functions of investigation findings that are potential safety concerns.
• Establishing priorities based on Aging, Potential Safety or CAPA investigations, according to business needs.
• Leading weekly meetings with manufacturing to provide relevant information regarding the device analysis findings
To succeed in this role, you’ll need a customer-first attitude and the following
- Advanced Student or graduated in Industrial Engineering, Electronic Engineering, Electromechanical Engineering, Quality Engineering or similar, or a combination of equivalent job experience in related field.
- Intermediate to advanced English knowledge.
- Advanced Office knowledge (Word, Excel, PowerPoint).
- Minitab knowledge and Statistics and Quality Tools knowledge. (Preferred)
- Onsite
How we work together
Onsite roles require full-time presence in the company’s facilities.
This role is an onsite role./Administrative shift
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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