Bank Of America Operations Consultant - Global Specialized Credit Ops 

United States, Illinois, Chicago 

642313554

Line of Business Job Description:

Operations Consultant/Documentation Administrator is responsible for independently coordinate preparation and review of loan/lease documentation, funding and set-up on system of record for Leasing and Equipment Finance within Global Operations.

Job Description:

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects

Line of Business Responsibilities:

• Independently coordinate preparation and review of loan/lease documentation, funding and set-up on system of record
• Responsible for providing a consistently high level of service to Vendors/Customers in a timely manner
• Performing assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties and ensuring that responses to customers are prompt, professional and courteous
• Interface on a daily basis with underwriters, portfolio managers, customers and other internal business partners
• Update Exceptions Tracking System for receipt of lease/loan monitoring requirements
• Interface with Records Administration to assure proper routing and scanning of documents
• Exception escalation/reporting/resolution in conjunction with Credit Team and external business partners
• Utilization and review of a variety of systems and reporting tools that are required in the support of all above-mentioned tasks
• Special projects as required

Required Qualifications:

• Lending documentation experience.
• Highly proficient in Word and Excel
• Detailed oriented and strong ability to multi-task in a fast paced environment
• Self-starter with excellent verbal, written and people skills

Desired Qualifications:

• Knowledge of the Uniform Commercial Code
• Knowledge of motor vehicle titles
• Knowledge of commercial Insurance
• Knowledge of Supertrump, and T-Value

Skills:

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

1st shift (United States of America)