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Bank Of America Operations Consultant - Global Specialized Credit Ops United States, Illinois, Chicago 642313554
Line of Business Job Description:
Operations Consultant/Documentation Administrator is responsible for independently coordinate preparation and review of loan/lease documentation, funding and set-up on system of record for Leasing and Equipment Finance within Global Operations.
Job Description:
This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.
Responsibilities:
- Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
- Advises on projects and directs activities of a team related to special initiatives
- Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
- Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
- Identifies and recommends responsibilities and accountabilities for key programs/projects
Line of Business Responsibilities:
- Independently coordinate preparation and review of loan/lease documentation, funding and set-up on system of record
- Responsible for providing a consistently high level of service to Vendors/Customers in a timely manner
- Performing assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties and ensuring that responses to customers are prompt, professional and courteous
- Interface on a daily basis with underwriters, portfolio managers, customers and other internal business partners
- Update Exceptions Tracking System for receipt of lease/loan monitoring requirements
- Interface with Records Administration to assure proper routing and scanning of documents
- Exception escalation/reporting/resolution in conjunction with Credit Team and external business partners
- Utilization and review of a variety of systems and reporting tools that are required in the support of all above-mentioned tasks
- Special projects as required
Required Qualifications:
- Lending documentation experience.
- Highly proficient in Word and Excel
- Detailed oriented and strong ability to multi-task in a fast paced environment
- Self-starter with excellent verbal, written and people skills
Desired Qualifications:
- Knowledge of the Uniform Commercial Code
- Knowledge of motor vehicle titles
- Knowledge of commercial Insurance
- Knowledge of Supertrump, and T-Value
Skills:
- Customer and Client Focus
- Problem Solving
- Risk Management
- Adaptability
- Attention to Detail
- Collaboration
- Critical Thinking
- Issue Management
- Analytical Thinking
- Decision Making
- Oral Communications
- Presentation Skills
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