JPMorgan Product Implementation - Vice President 

United Kingdom, England, London 

641517396

Job responsibilities

• Serve as the client-facing technical contact for treasury product implementations with global Commercial Banking clients.
• Provide consultative advice on technical aspects of treasury solutions, supporting sales partners and the sales process.
• Support ad-hoc online banking testing requests for new CB clients.
• Facilitate host-to-host implementations utilizing ISO XML.
• Manage client and internal partner expectations with consultative advice on technical aspects of treasury solutions.
• Translate business requirements into detailed technical specifications for treasury services.
• Utilize MS Office tools to document scope, meeting agendas, minutes, and project plans.
• Use workflow tools for status updates and document repository management.
• Establish timeliness and dependencies to exceed client and partner expectations.
• Demonstrate creative problem-solving and judgment.

Required qualifications, capabilities, and skills

• Experience in technical project management for complex treasury/cash management implementations.
• Technical client consulting experience in systems integrations, API connectivity, or file format mapping.
• Knowledge of ISO 20022 or EDI message formats.
• Confidence in interacting with technology teams (application development, Quality Assurance, Production Support).
• Ability to embrace change and actively participate in process enhancements and new product development.
• Passion for delivering consistent, exceptional client and partner experiences.
• Comfort in a fast-paced, dynamic client-facing environment.
• Strong communication, partnership, and influence skills to lead others toward common goals.
• Adherence to policy and procedures, meeting or exceeding established SLAs.
• Proficiency with technology such as WebEx, Zoom, and other collaboration tools.
• Experience with MS Office Suite.