JPMorgan Payments Technical Implementation Manager - Vice President 

United Kingdom, England, London 

488661454

As a Payments Technical Implementation Manager - Vice President in Payments, you will be responsible for leading the technical implementation of payment solutions for corporate clients. Working closely with our Product, Sales and Implementation teams, you will support clients with onboarding on various payments channels of JP Morgan, using Host-to- Host, SWIFTnet FileAct and API. You will be at the forefront of our efforts to win new clients and deliver end-to-end implementations that optimize their payment and cash management processes.

Job responsibilities

• Leads the technical implementation of payment solutions for a diverse, global portfolio of corporate clients, ensuring high-quality service and successful project delivery
• Manages multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
• Conducts in-depth technical scoping meetings with corporate clients to understand their current systems and future need, ensuring alignment with JP Morgan channels and industry standards
• Drafts and present comprehensive statement of works, clearly outlining project deliverables, and timelines
• Supports clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
• Serves as the technical advisor for clients, providing guidance on best practices, problem-solving during implementations and identifying opportunities to streamline and enhance payment processes
• Collaborates with cross-functional teams, including Product, Sales and Implementation to ensure client satisfaction from pre-sale to post-implementation
• Contributes to the ongoing development of payment solutions by providing feedback, and insight to Product teams

Required qualifications, capabilities, and skills

• Strong project management skills
• Good understanding of payment systems, including ISO XML standards, SWIFT, APIs, and H2H file transmissions
• Excellent knowledge of Cash Management solutions and Treasury services
• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences
• Experience working in client-facing role, with a demonstrated ability to build relationships and support clients
• Track record of driving results by taking initiative
• A collaborative team player who can work cross-functionally with Product, Sales and Technology teams

Preferred qualifications, capabilities, and skills

• Having a recognized qualification for project management is a plus