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Honeywell Building Automation Systems Tech Support Professional 
United States 
64140533

09.12.2024
JOB DESCRIPTION

As a Building Automation Systems Tech Support Specialist

You will report directly to our Support Manager, and you'll work out of our location on a work schedule.


KEY RESPONSIBILITIES

  • Provide expert technical support to customers, resolving complex HVAC and Refrigeration technical issues.
  • Collaborate with cross-functional teams to develop and implement technical support strategies.
  • Stay updated with industry trends and advancements, and provide recommendations for improvement.
  • Contribute to the development and improvement of technical support processes and tools.
  • Establish and maintain strong relationships with key stakeholders, including customers and internal teams.

YOU MUST HAVE

  • 5+ years of experience in HVAC and Refrigeration technical support or a related role involving Building Automation Systems (BAS)
  • High School Diploma or equivalent

WE VALUE

  • Bachelor's degree in a technical field
  • Experience using BAS
  • Strong troubleshooting and problem-solving skills with Building Automation.
  • Excellent communication and customer service skills.
Additional Information
  • JOB ID: req471576
  • Category: Customer Experience
  • Location: 1602 E Central Ave, Suite 30,Bentonville,Arkansas,72712,United States
  • Nonexempt