In this role, you will:
- Develop training materials for new hire and upskill onboarding, including the creation of new materials from scratch and updating existing materials to meet business needs
- Facilitate training classes both in-person and virtual
- Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives
- Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics
- Determine areas of strength or Business Execution opportunity within defined scope of work
- Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations
- Utilize independent judgment to guide moderate risk deliverables
- Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business
- Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business
- Collaborate and consult with leaders and executive management
- Provide work direction to lessexperienced Strategyand Execution staff
Required Qualifications:
- 2+ years ofBusiness Execution, Implementation, or Strategic Planningexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Excellent verbal, written, and interpersonal communication skills
- Advanced Microsoft Office skills (PowerPoint)
- 2+ years’ experience facilitating training in a small and large group sessions (in-person & virtually).
- 2+ years Training Content Development / Procedural Documentation / Procedural Writing experience
- Proven knowledge in Auto Operations which may include Customer Service and/or Collections
- Ability to lead discussions with stakeholders to determine the training need.
- Experience creating communications, user guides, and other written training materials.
- Ability to exercise independent judgment to identify and resolve problems.
- Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
- Ability to interact with integrity and a high level of professionalism with all levels of team members and management
- Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions.
- Technical skills: iNotice, Cars, iTop, ACES/Softphone, iRepo, Imaging Content Management Platform (ICMP), Strategic Reporting Solutions (SRS), SharePoint, Jira, Tableau, and/or NICE/Nexidia
Job Expectations:
- This position offers a hybrid work schedule.
- Ability to work flexible hours based on business need during 8:00am – 7:00 pm CST
- Successful candidateMustbe on campus when facilitating training
- Ability to travel up to 5%
- Required location listed
- Relocation assistance is not available for this position.
Posting Location:
- 6051/6061 N. State Hwy. 161, Irving TX
Position Not eligible for Visa sponsorship
22 Sep 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.