JPMorgan Vice President-Loan Servicing Manager-Commercial & Investment Banking 

United States, North Carolina, Charlotte 

638962615

Join the firm that

Job responsibilities

• Manage a team of professional level staff who are responsible for Transaction Processing and Client Support.
• Manage the professional development of staff through effective leadership by providing coaching and feedback, performance appraisals, training, promotion compensation recommendation.
• Plan and implementation of the department’s objectives.
• Ensure new deals, amendments and restructures, as scheduled in the pipeline report or otherwise, are assigned and proceeding on schedule.
• Assign new clients to the respective Account Manager and Backup Account Manager
• Manage the complexity, volume and activity of Account Managers' portfolios
• Resolve escalation items received from the Account Managers and manage and monitor all exception reporting including nostros and past dues escalating appropriately.

Required qualifications, capabilities, and skills

• 5+ years of commercial loan operations experience.
• Experience leading and managing teams
• Ability to manage concurrent assignments in an effective, efficient, and organized manner
• Results driven; ability to lead/drive execution; methodical approach to identifying and solving issues
• Ability to work independently within a team environment
• Excellent oral and written communications skills and strong interpersonal/client servicing skills
• Strong analytical, problem solving and proven decision-making skills

Preferred qualifications, capabilities, and skills

• Syndicated loan product experience
• Loan IQ knowledge
• General to intermediate accounting knowledge
• Related Bachelor’s Degree