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Respond to and manage HR & Payroll queries via ticketing system coming from GE HealthCare colleagues, managers and HRM's in a timely and professional manner.
Correctly administers all HR Operations and Payroll processes under scope of responsibility.
Maintain quality of work based on service delivery metrics.
HR Operations: maintaining and updating employee records. Overlooking HR transactions, such as onboarding, offboarding, promotions, and employees´ life-events.
Maintain regular HRIS input by collecting relevant candidate and employee lifecycle information, such as personal data, contract terms, and benefits and compensation details.
You will have some autonomy to make decisions within a defined framework and you will consult more senior team members for issues outside of defined policy/parameters.
Resolve issues in situations that require good knowledge and judgment within established procedures (HR Ops & Payroll).
HR portal content: maintain and ensure portal remains relevant with the right level of information to support our colleagues in a self-service model. Update portal with new or adjusted policies, propose new content and work with People Operations and HR colleagues to define strategy for the local portal.
Partner with payroll suppliers and assist with various payroll matters, ensuring accurate payroll inputs and checking payroll outputs.
Collaborate with HR and Business teams to gather relevant input data, perform analyses, and reconcile payroll to ensure accuracy and completeness of monthly payments and annual returns Including correct employment tax application.
Lead the collection of required compensation data for annual personal income tax return season for expats and other employees authorized for company-funded tax support.
Ensure payroll compliance by accurately administering payroll processes and maintaining quality based on service delivery metrics.
Identify opportunities for process optimization and contribute to the implementation of best practices across the People Operations organization.
Minimum 2 years’ experience in Human Resources and Payroll Service Delivery.
Knowledge level comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).
Good understanding of payroll management, employment law, employment tax regulations, and benefit management.
Great interpersonal skills with strong customer service focus. Capable of eloquently explain technical payroll information to others.
Knowledge: good understanding of people operation process management and local regulations and payroll operations proficiency.
Strong Analytical Skills: Ability to analyze complex data sets and derive meaningful insights to support HR-related decision-making.
Attention to Detail: A meticulous approach to work, ensuring accuracy in documentation creation and payroll review.
Adaptability: Willingness to embrace challenges and adapt to a dynamic work environment.
Software Proficiency: Microsoft Excel required, and Workday proficiency is a plus.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration, and support.
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