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Apple ASO Fraud Prevention Investigator United States, Texas, Austin 637791532
31.03.2025
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Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
- 1-2 years experience in customer service or order verification type role with a strong working knowledge of SDS processes, policies, and procedures
- Maintains a positive attitude in a high-demand/fast-paced work environment
- Demonstrates a passion for excellent customer focus and protection
- Communicates effectively in both verbal and written formats, with customers or partners, clearly and concisely
- Advanced judgment, critical thinking, problem solving and decision-making skills
- Adept at navigating ambiguous and complex situations
- Acute attention to detail
- Ability to change gears quickly
- Ability to identify business process solutions that increase efficiencies
- Makes space to listen, learn, and amplify diverse perspectives and experiences
- Actively seeks out opportunities to champion and celebrate inclusion and diversity
- Ability to work a schedule from 7:00 am to 10:00pm including weekends and holidays, with additional flexibility during high volume times of the year
- Excels at working independently to make timely decisions and take appropriate actions
- Demonstrates flexibility and adaptability in a dynamic environment with changing work-flows and responsibilities
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