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Microsoft Cloud Solution Architect - Business Applications French Speaker 
Belgium, Flemish Brabant, Zaventem 
636419122

17.09.2024


Required Qualifications

· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience

o OR equivalent experience

Preferred Qualifications

· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

o OR equivalent experience

· Experience working in a customer-facing role (e.g., internal and/or external)

· Experience working on technical projects

· Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

· Fluent in English and French

Responsibilities
  • You will drive positive Customer Satisfaction and become a trusted advisor to customers and partners, by leveraging Microsoft Business Applications implementation expertise to enable defined Customer Success Plan outcomes and you will actively listen and respectfully challenge to drive the best outcomes.
  • You will provide feedback and insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement.
  • For Consumption (Cloud & Support) growth you will develop opportunities to drive Customer Success business results by providing expertise/guidance to technical and business decision makers to ensure they understand Microsoft's Business Applications value proposition and effectively drive usage and generate value from Microsoft technology investments via implementation advisory, performance efficiency and organizational/operational excellence.
  • You will identify resolutions to issues blocking go-live or broad usage of projects by leveraging technical/functional/project management & business value subject matter expertise. Deliver all work according to MS best practices & policies and using repeatable Intellectual Property (IP).
  • You will identify growth opportunities as you leverage your knowledge of the products, services and value propositions of Microsoft Business Applications in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs.
  • You will drive continuous alignment and improvement of individual skills to better support and enable customers’ and Microsoft’s business goals.
  • Accelerate customer outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use and learn from others to help accelerate your customers transformation journey.