Payoneer Operations Business Partner APAC 

China, Hong Kong, Hong Kong Island 

635145043

A universe of opportunities. Open to you.

Hong Kong, SAR

What you’ll be spending your time on:

• Define KPIs to measure key operational process efficiency, quality, and customer experience.
• Develop robust methodology to identify and evaluate operational needs from business and Compliance to achieve business targets and customer experiences excellence.
• Own the program management of strategic initiatives: collaborate with stakeholders to align the solution, define roadmaps, anticipate resource needed and provide ongoing support to push the project forward.
• Prepare and update materials for quarterly planning and related activities, highlighting progress towards goals, key risks and dependencies.
• Build the effective engagement channels and forums between Business and Operations.
• Build sales enablement programs for high value products.

For this role you are also:

• At least 5 years of working experiences in business consultancy and program management roles.
• Strong strategic thinking and analytical skills.
• Strong communicator and sound business judgment.
• Quick learner in a fast-paced environment and an appetite to take on a variety of tasks.
• Experience starting and leading new and complex initiatives with program management experiences.
• Experiences of Operations Process Management is preferred.
• Preferred experiences in payment and fintech companies.
• Good command of using analytic tools such as Looker and Big query.
• Proficiency in English is a must.