7+ years of experience leading qualitative and quantitative primary research projects (ideally within a product team or product organization)
Experience with segmentation, persona development, ethnography, market share / sizing, customer journey mapping, messaging / positioning / naming research, and concept testing
Experience conducting research to inform the discovery phase of the product development lifecycle
Expertise in writing discussion guides and moderating interviews, designing and fielding surveys, analyzing and visualizing data, and translating findings into strategic frameworks and recommendations
Experience managing third party vendors (full service agencies, sample providers, etc.)
Strong oral and written communication skills - ability to present insights to all levels of management in ways that make it easy for stakeholders to understand and act upon
Strong project management skills - ability to juggle multiple priorities simultaneously and scope resources, timing, and budget for complex, multi-phased projects
Strong collaboration skills - ability to identify stakeholders, build cross-functional relationships, facilitate workshops, and work together towards a common goal
Confidence working with ambiguity, unknown variables, and missing context (and finding ways to bridge those gaps, when necessary)
You are willing to travel a few times a year (once it is safe and appropriate)