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What you’ll be doing:
Serve as a liaison between Contract Manufacturing/Repair partners, and NVIDIA teams – Engineering, Quality, Procurement, Logistics, and Planning, Finance
Establish and maintain Service Level Agreements with Service Operations partners, critical metrics to supervise performance, and lead Operations Reviews.
Proactively resolve roadblocks, implement business processes and systems to improve refurbishment operations, manage capacity, inventory control at repair sites and coordinate with cross-functional support teams to meet delivery commitments and business requirements.
Collaborate with Planning and Procurement to ensure supply chain readiness for new service offerings and ongoing build plan at CMs.
Run and own all business aspects of Networking repair at specific site(s) including –
Order Book Management (Repair Factory Planning): Provide/Create a forward looking Supply Plan (Planned Orders/Production Orders) in response to demand by managing the triple constraint of: i) Test Capacity, ii) Defective Inventory and iii)Repair Component Availability; Monitor Repair Execution (Repair Commit Performance: Planned vs Actual) through metrics such as On-Time Completion (Qty and Date), Avg. Days Late etc. Inventory Management: Monitor worldwide defective inventory pipeline for aging; Request defective inventory movement to CM. Cost Management: Establish and Monitor Repair Price by Part Number; Manage component cost/risk challenges such as Minimum Order Quantity, Lead Times, Last Time Buy, Excess & Obsolete. Invoice Management: Approve repair invoices.
Handle technical areas of repair process such as – finished goods Quality, yield management, Engineering Change Order management, Approved Vendor List management and capacity utilization management.
Be a champion of repair efficiency leading to the best quality repair output with continuous improvement.
What we need to see:
Bachelor's degree or above.
8+ years of hands-on experience in operations and execution of technology-related products, optimizing the triple constraints of cost, quality, and delivery.
5+ years of working experience as a project manager in product development, NPI, or related engineering fields.
8+ years of proven experience working in reverse logistics, including operations, logistics, and preferably repair involving both in-country and international sites and teams.
Demonstrated excellence in managing cross-functional relationships, e.g., suppliers, factories, and operations.
Strong background of factory performance in OEM Servers, PCBA or other related operations including SMT, system integration, and test etc.
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