Red hat Technical Support Engineer 

United States, North Carolina, Raleigh 

633083164

What you will do:

Document diagnostic steps and create reusable solutions for future incidents

Perform weekend and holiday shift duties on a rotational schedule when needed.

What you will bring:

2+ years of experience working as a support or development engineer for a Platform-as-a-Service (PaaS) provider or hosting service

3+ years of experience working with Linux or Unix operating systems, including system installation, configuration, and maintenance; Red Hat Certified Engineer (RHCE) qualification is a big plus

Experience working with hosted applications or large-scale application deployments

Ability to handle multiple priorities and work under pressure

The following are considered a plus:

Bachelor's degree in a technical field, preferably engineering or computer science

Experience with technologies like Open vSwitch, JBoss, Apache Tomcat, Go, Angular.js, Node.js, Ruby, Python web frameworks, and .NET framework

Experience with source code management tools

Knowledge of technical support systems and tools

Participation in open-source projects, including patches submitted for upstream inclusion

The salary range for this position is $34.66 - $55.43. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave