Microsoft Customer Engagement Program Manager 

United States, Washington 

632719235

Required/Minimum Qualifications

• Bachelor's Degree (B.A./B.S.) in Business, Operations, Finance or related field AND 4+ years work experience in sales or marketing including engagement directly with customer executives or customer engagement experience.
  • OR equivalent experience.
• Foundational understanding of enterprise technology trends such as digital transformation and cloud computing and/or Microsoft’s enterprise solutions.

Preferred Qualifications

• Track record of operational excellence with ability to manage multiple engagements simultaneously, demonstrating resourcefulness in resolving issues, ability to prioritize, and detail orientation.
• Ability to develop solid working relationships with stakeholders.
• Executive level communication skills—both written and verbal.
• Self-starter who takes ownership of opportunities, sets clear direction with account teams, and deals well with ambiguity and last-minute changes.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until August 19, 2024.

• Apply understanding of Microsoft’s solutions and customer goals to guide the end-to-end management of executive briefings in partnership with account, content, speakers, and operations teams.
• Drive the strategy and execution of the executive briefing program to achieve business goals.
• Increase awareness of Microsoft’s customer engagement programs with internal stakeholders and sellers, demonstrating how they can engage our programs, across the customer journey, for increased business impact.
• Contribute to continuously improve our briefing programs, using business intelligence and feedback to proactively identify areas of opportunity to improve across processes and systems to increase impact.
• Support inclusion of a global audience with an understanding of political, economic, and cultural norms.

• Other

  • Embody our