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SAP GCE & Lead SCP SEU f/m/d United States, Georgia, Atlanta 63151114
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Cloud Adoption:
- : Enhance customer experience by driving the "AI first, Suite first" strategy to ensure Cloud and AI adoption in SCP accounts. Encompass focuses on consistency, simplicity, speed, and customer value realization.
- Strategic Adoption: Develop and drive a strategic SCP adoption plan that fuels and enables digital transformation for SCP accounts. This involves creating an operational roadmap to be executed through regional structures.
- Executive Sponsorship
- Portfolio Alignment: Promote the adoption of SAP solutions by aligning and managing SCP accounts towards the north star portfolio, executing, and accelerating the transition.
- Strategic Involvement: Support the 3-in-a-Box involvement for portfolio roadmaps to safeguard strategy and priorities for SCP accounts.
- Performance Steering: Oversee and own the performance of services in SCP accounts.
- Global Point of Contact: Act as the single contact point for Services relating to SCP accounts globally.
- Cross-Functional Collaboration
- Strategic Growth Plan: Develop a strategic growth plan globally for Premium Engagement in SCP accounts, including an operational roadmap to be executed through regional structures.
- Customer Experience
- : Prioritize customer success and outcomes.
- Transformation: Understand business transformation, business process transformation, and organizational change.
- Business Performance: Ability to achieve financial and non-financial business goals.
- Leadership: Proven track record of managing global organizations and complex matrixed structures. Foster belonging, accountability, transparency, and trust.
- Followership: Motivate across a cross-Board area matrix. Strong internal and external brand.
- Evangelism
- Extensive customer and SAP relationship experience, either from a customer perspective or from running a professional/cloud services sales organization with a large P&L.
- Extensive experience in unlocking business value and transforming business models of mature, large enterprise corporations.
- Interest in adopting new and innovative technologies and tools, particularly in areas like AI, Business Data Cloud, and SAP’s Business Suite.
- Strong project and program executive steering skills for large global initiatives.
- Experience leading within a matrixed, global organization across different functional areas and diverse cultures.
- Exceptional interpersonal, communication, collaboration, and presentation skills at the senior management/C-level.
- Consumed ACV
- AI Adoption
- Services Bookings, Revenue, Profit
- Customer Satisfaction
- Fluency in English; German language proficiency an asset.
- Bachelor's Degree or equivalent accreditation required; Master's Degree or MBA preferred.
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