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Capital One Security Specialist Philippines 631386
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Summary:
To manage and process regulatory requirements related to Security Operations Center reportorial and process standard, supervise outsourced staff responsible for the operation related but not limited to News Monitoring and Analysis, CCTV Monitoring, CCTV Review, Access Control, Alarm Monitoring, Visitor Management, Background Investigation of Non-Associates, Scheduled Preventive Maintenance of Security Equipment and Service Calls to fix security equipment..
To assist line manager in providing effective administrative support for the daily operation, which include but may not be limited to onboarding associates and retrieval of assets from offboarding associates, and assist in the creation and improvement of process and guidelines related to physical access management.
To assist in performing department-wide administrative / financial responsibilities such as the processing of purchase orders, request for payment, preparing various reports and trackers (e.g.: weekly and monthly reports)
1. Maintenance of Security Equipment
Supervises day-to-day operation of internal and outsourced staff in the maintenance of security equipment
Ensures Periodic Preventive Maintenance (PPM), complete documentations are carried out correctly as scheduled
Ensures activities are within corporate standards on safety and quality
Creates/Updates/Closes D3 IR as needed
2. Manage and supervise the daily end to end process of Security Equipment Management from receipt to disposal.
Supervises the receiving of new and repaired assets from different vendor suppliers
Coordinate with Asset Management to have such assets tagged
Manages Physical Asset Inventory
Supervises asset deployment, asset movement or transfer, and repair and maintenance
Manages retrieval of assets from offboarded associates, including closure of clearance
Coordinates with Asset Management and Facilities in the processing of Asset Disposal
3. Closely monitors schedule to ensure 24/7 staff availability in the SOC
Monitors performance and ensures compliance to Service level agreement (SLAs)
4. Review CCTV Results to ensure accuracy of reports
Reviews the elements in the file report for inconsistencies - date, time, area/, monitored activities and screenshots
Checks that the relevant CCTV footage indicated in the report have been backed up
Creates/Updates/Closes D3 IR as needed
5. Validates Findings in CCTV Monitoring
Checks to ensure the findings during the conduct of CCTV Monitoring is valid
Emails such findings to GWS SAS Team
Creates/Updates/Closes D3 IR as needed
6. Validates Findings in Alarm Monitoring
Checks to ensure the findings in Alarm Monitoring is valid
Creates/Updates D3 IR as needed
Emails such findings to GWS SAS Team
Creates/Updates/Closes D3 IR as needed
7. Conducts Quarterly Badge Access Review
Checks to ensure the access levels for each individual issued with a badge is correct
Emails such findings to GWS SAS Team
Creates/Updates/Closes D3 IR as needed
8. Department Administrative / Reporting Responsibilities
Prepares and update weekly and Monthly SOC Performance
Prepares and update Monthly News Analysis
Checks weekly badge report in C1PH, Bangalore and other sites that may be added
Checks weekly temporary badge utilization
Monitors and updates the department budget tracker to ensure appropriate and efficient spending
Basic Qualifications:
Educational Background:College Graduate or with equivalent work experience
Professional Experience:3 years work experience in related field
Preferred Qualifications:
Organizational skills
Detail-oriented
Ability to take initiative in organizing
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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