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Wix Customer Care QA Team Lead 
Israel, Tel Aviv District, Tel Aviv-Yafo 
63120360

12.08.2024
  • Manage daily objectives, priorities, risks and performance of the team

  • Maintain communication between the team and the “outer world,” giving them context and understanding of the bigger picture

  • Lead by example, handling user bug reports with creative problem-solving

  • Provide technical guidance, career development and mentoring to team members

  • Set expectations of team performance based on feedback and transparency, while achieving their collective and individual goals

  • Maintain high morale and motivate team members to go above and beyond

  • Influence the way we support our users and suggest improvements in order to make sure our users’ experience is the best