Wix Customer Care QA Team Lead 

Israel, Tel Aviv District, Tel Aviv-Yafo 

63120360

Manage daily objectives, priorities, risks and performance of the team

Maintain communication between the team and the “outer world,” giving them context and understanding of the bigger picture

Lead by example, handling user bug reports with creative problem-solving

Provide technical guidance, career development and mentoring to team members

Set expectations of team performance based on feedback and transparency, while achieving their collective and individual goals

Maintain high morale and motivate team members to go above and beyond

Influence the way we support our users and suggest improvements in order to make sure our users’ experience is the best