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Apple Apple Developer Academy - Regional Support Engineer APAC Indonesia, Jakarta Special Capital Region 631045821
06.07.2024
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Description
- Contribute to the definition of all technical requirements to meet and exceed client computing, audio-visual and network needs- Research, develop, implement, maintain and deliver training on new networking, client management and Audio Visual technologies- Conduct regular review meetings with Vendors, Clients and IT Staff- On-demand diagnosis, triaging and outlining of production issues across global sites- Tracking and reporting of solution component lifecycle, managing EOL components from proposal to support-handover- Architect creative solutions exceeding user expectations- Ensuring consistency with government policies, procedures, structure; applicable local, state and federal laws, codes, regulations and ordinances for data collection in various jurisdictions.In this role, you will need to:- Have creative problem-solving skills and an ability to apply business logic to client computer, network and audio-visual network requirements- Have excellent analytical and communication skills to non-technical audiences- Have an appreciation for fundamental business objectives- Be detail-oriented and resourceful in a fast-paced environment- Have a demonstrated ability to work without direct supervision
Key Qualifications
- 3+ years of multi-site network management experience (large capacity WiFi, routers, switches)
- Certifications with Cisco or Extreme networking technologies
- Experience with pfSense or similar firewalls
- Experience managing internal DNS services
- Experience in client-management (macOS and iOS) technologies
- Experience with Mobile Device Management
- 3+ years cloud-based Unix server management experience
- Experience with Crestron Audio Visual Networks will be a plus
Additional Requirements
- - Ability to travel nationally with occasional international travel
- - Perform other job-related duties as assigned
- - Proficiency read/write/speak/present in English is mandatory, Bahasa Indonesia is a bonus.
- Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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