PayPal Director Risk Management France, Auvergne-Rhône-Alpes 627121249
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Essential Responsibilities:
- Establish overall business or technical strategy for risk management with significant impact on operations.
- Influence executive-level decision-making through strategic risk assessments and recommendations.
- Partner with stakeholders to implement strategies that reduce or transfer identified risks.
- Monitor and analyze risk exposure to ensure alignment with organizational objectives.
- Lead initiatives that contribute to long-term sustainability and resilience in the face of uncertainty.
Minimum Qualifications:
- Minimum of 15 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Qualification:
Policy Development:Define comprehensive and adaptive chargeback policies aligned with the global payments ecosystem, regulatory requirements, and industry best practices.
Ecosystem Coordination:
People Management:
Process Management:Design and manage end-to-end chargeback processes ensuring operational efficiency, accuracy, and fairness.
Performance Monitoring:Establishand track key performance indicators related to chargebacks, disputes, and risk exposure; implement continuous improvements using data-driven insights.
Risk Mitigation:Identifyand react promptly toemergingfraud schemes, disputes patterns, and ecosystem shifts, adapting controls and policies accordingly.
Compliance and Reporting:Ensure adherence to relevant regulatory frameworks and industry standards globally; provide reporting and risk communication to senior leadership.
Thought Leadership:
Qualifications:
- 15+ years of experience in the payments industry with deep expertise in chargebacks, dispute resolution, and/or payment risk management.
- 5+ years of experience in people management roles is critical. Prior experience in setting up global teams is desirable.
- Strong understanding of the payments infrastructure, digital wallets, acquiring and issuing banks, and regulatory environment globally.
- Exceptional leadership and stakeholder management skills with experience collaborating across corporate and external ecosystems.
- Data-driven mindset with expertise in performance analytics and continuous process improvement.
- Experience in designing and managing chargeback or fraud dispute processes in a complex, multi-stakeholder, multi-regional payment ecosystem is highly desirable.
Our Benefits:
Any general requests for consideration of your skills, please
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