Boston Scientific Invoicing Customer Care Supervisor - Buenos Aires 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

626750465

Key Responsibilities

• Lead the customer care team and billing team (it is important that you have led teams) 2.
• Monthly billing closing and key accounts management
• Management of area indicators (delivery lead time, % of returns over sales, among others).
• Management of consignment inventories in hospitals.
• Costumer centricity, and customer satisfaction tools.
• Constant relationships with internal and external customers.
• Develop optimization and automation tools (e.g. RFID).
• Handling of archives, files, and commercial and regulatory documentation.
• Management of continuous improvement projects

Required Qualifications

• Graduated in Administration, Engineering, and Logistics.
• Experience in supply/ logistics. (at least 5 years)
• Advanced English
• Experience in a similar position (at least 5 years)

Preferred Qualifications

• Effective communication
• Time management
• Interpersonal relationship management
• Team management