Audit CMDB for accuracy, outliers, investigate, and make adjustments where necessary.
Update CMDB and MECM when items move from in stock, retired, IT hold, legal hold, per process.
Process and update assets via the Asset Management lifecycle process.
Engage offboarding process for asset retrieval.
Prepare equipment for disposal -Wipe/destroy laptops, iPhones, iPads, and hard drives.
Work with Asset Manager on improvement and streamlining of processes.
Update\Review\Create documentation where needed.
Provide backup assistance for Asset Manager and Patch Remediation Manager.
Remediate identified vulnerabilities throughout our organization across multiple platforms.
Work with IT and Security on vulnerability assessments, remediation, and patch management
Ensure the operational health of the infrastructure and track progress via corporate dashboards.
May be asked to perform a variety of duties as directed by SAP NS2 which may include support, configuration and feature enablement to further secure our environment.
QUALIFICATIONS:
Pursuing or a recent grad with a Computer Science / MIS / Information Technology, or related technical major
Experience with Microsoft operating systems
Strong organizational skills
Flexible, self-motivated, and able to work in a fast-paced environment
Excellent communication skills and the proven ability to work effectively within a group dynamic
Preparing and making written and oral presentations of a technical nature
SPECIFIC TECHNICAL SKILLS DESIRED:
Experience with Windows/operating systems
Exposure to Tenable and MECM
ServiceNow Experience
Proficient on Microsoft Windows o365 tools [Outlook, Teams]
Experience with patching Windows operating systems