Lead Digital strategy aligning to SMB / transformation strategy
Liaise with multiple product stakeholders
KYC Point of contact for Citi Direct Commercial Bank (CDCB)
Lead BA analysts & UAT testers
POC / Sign off on production releases
Work with KYC operations on operational readiness
Prepare client-specific KYC-related analyses, as require
Stakeholder Management
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
Technical background required
Experience with managing technical programs / projects
6-10 years of experience in internal control functions within the U.S.; particularly in AML/KYC, Operational Risk, technology, legal or other control-related function in the financial services industry
Familiar with gathering & writing requirement / SI's
Testing / Production release experience
Good interpersonal skills, ability to interact with Senior Management, verbally and in written communications (Spanish and English)
Attention to detail and ability to work under high-volume workload, prioritizing in an effective manner
Strong analytical and communication skills; with the ability to articulate complex problems and solutions through crisp and clear messaging