Provide senior oversight of KYC Operations teams, senior point of escalation for the team and its stakeholders, represent the KYC function in senior management discussions and key stakeholder meeting across the business, compliance and operations and serve as central point of coordination for vendor strategy and third party interactions
Serve as key contributor to the Global KYC strategy and partner with the Global Management team to develop a target operating model encompassing people, process and technology
Ensure effective governance of tasks and processes with reference to internal policy and external regulation
Partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies and work toward developing consistent processes and practices
Develop the ongoing KYC training plan to develop and enhance staff knowledge of business and product
Manage KYC Operations project book of work, including strategic program roll out and system enhancements
Manage and assess impact of operational implementation of technology and policy change and drives continuous improvements to quality of data and client service levels
Create efficiencies through on-going utilization of low cost centers for data management
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Ability to manage teams.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Qualifications:
6-10 years of experience
Must be able to write, read and speak English fluently
Education:
Bachelor's degree/University degree or equivalent experience
Master's degree preferred
Key Responsibilities:
Designs/analyse moderately complex reports to satisfy business requirements including Dashboard and data summaries using Microsoft Excel and Access
Reconcile data between multiple datasets
Translates raw data into easy-to-read format for decision makers, ensures data is present in an easy understanding for non-technical viewers in Microsoft Excel and Power Point
Uses broad discretion in developing solutions for business reporting issues.
Influences decisions through advice, counsel and/or facilitating services to others throughout the use of reports or customized views.
Performs complex data analysis in various dataset and ensures data quality controls are in place.
Eliminates waste and non-value-add activities by leading process automating efforts.
Strong communication and diplomacy skills are required.
Required Qualifications:
Bachelor’s degree in computer science, Systems Engineering, Industrial Engineering, Mathematics, Statistics or similar.
Extensive knowledge of Microsoft Excel, Microsoft Access and SharePoint .
Strong ability to analyze, reconcile, manipulate, and reformat large data sets to ensure accuracy and completeness of all assigned requests
Methodical approach to complex tasks with clear focus on tangible outcomes and objectives