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Organizational unit: Experience Center
As a member of the Experience Center Team, you will play a vital role in ensuring that our customers have a seamless and memorable experience during their visit to our Experience Center. You will support the creation immersive experiences in the IX room, stories in the inspiration and exploration space and you will guide our customers during their visits, workshops, and demonstrations. Your goal is to create a welcoming and engaging atmosphere, enabling our customers to fully immerse themselves in our Experience Center. Next to that you will be supporting in the creation of Audiovisual content to share during visits, but also in an online and digital world of customer engagement.
Working Conditions:
This position is based in the Experience Center and requires physical presence at the office.
What we expect from you
You have excellent oral and written communication skills in Dutch and English
You have strong project and event management skills
You can work and think at HBO or WO level
You are a customer-focused and innovative and creative thinker who:
Challenges and improves processes
You can add creativity to the team with focus on the end-to-end experience journey, including experience design, immersive and 3d environments, audio-visual design.
Key activities:
Organizing and facilitating events in the Experience Center for customer visits and for large events.
Acting as point of contact for visitors in navigating through different spaces and adjusting themes as needed.
Provide guidance on tours products showcased in Inspiration Space booths and assist with navigating the Content Management System.
Support the setup in different Experience Center spaces to ensure a professional visit experience.
Maintain cleanliness and functionality of all spaces, promptly reporting or addressing any technical issues.
Essential skills:
Event and Project management skills
Fluency in Dutch and English
Proactive team player
Results-driven
Comfortable with interactive technologies and multimedia systems.
Strong communication and interpersonal skills
Strong organizational skills with attention to detail
Ability to work independent, structured and systematic
Creative skills
Flexibility to adapt to changing tasks and responsibilities.
This position is paid, full-time role.
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