Citi Group Intermediate Associate Operations Quality Analyst 

United States, Kentucky 

622529851

Responsibilities:

• Performs Quality Control reviews and identifies process gaps.
• Works within fairly strict guidelines and under frequent supervision.
• Work is typically subject to standardized procedures and practices.
• Integrates knowledge within own specialty area with basic understanding of related industry practices.
• Good understanding of how the team interacts with others in accomplishing the objectives of the area.
• Develops working knowledge of industry practices and standards.
• Makes judgments based on practice and precedence. Researches and interprets factual information. Identifies inconsistencies in data or results.
• Limited but direct impact on the business through the quality of the tasks/services provided.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Must be currently in the CSSU AML/KYC department
• 2-5 years relevant experience preferred
• Previous experience in quality, control, audit or customer service roles.
• Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.

Education:

• Bachelor’s/University degree or equivalent experience preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date: